DAILDIRECTLY SERVICES
VICIdial services.
Set up, migrate or maintain a VICIdial environment with campaign configuration and telephony integration included in the agreed scope.
Request a vicidial services quoteYOUR PROJECT SCOPE
Configured around
your operation.
We turn your requirements into a documented setup, with the platform, delivery steps and ongoing responsibilities agreed before work begins.
Campaigns, agent permissions and SIP configuration
Migration, updates and performance tuning
Custom agent interface and branding projects
HOW WE GET STARTED
A clear route to launch.
Assess your requirements
Share your locations, team size, existing systems and the call or message flows you want to support.
Agree the configuration
Confirm platform compatibility, required accounts, commercial terms, access and the deployment scope.
Test and hand over
Validate the agreed workflows, complete team handover and document the operating and support arrangements.
Availability, integrations, licences, service levels and timing are specified in your proposal. Carrier and third-party platform charges are itemised where applicable.
Connect the rest of your system.
Call centre setup
Bring incoming enquiries and outbound work into an organised agent environment with clear routing, scripts and reporting.
Explore servicePredictive & outbound diallers
Choose the dialling approach that fits your agents, contact lists and campaign requirements, then configure it for controlled operation.
Explore serviceVICIdial hosting
Scope a hosted dialler environment around agent concurrency, call traffic, recording storage and operating requirements.
Explore serviceLet’s scope your vicidial services.
Start with your requirements. Build from there.